The Ansel Adams Gallery Fine Photograph Guarantee Buying over the web or without seeing an individual piece of art can be a leap of faith. We wants you to feel confident with your purchase. GUARANTEE Photographs are inspected on arrival at the Gallery, and again prior to framing and / or shipping. All contemporary original photographs are guaranteed to be in pristine condition. The only exception to this is the occasional instance when a photographer using tradition printing methods removes a dark blemish with a procedure called ‘etch and spot’. All Ansel Adams original photographs are sold in excellent or pristine condition, or as described prior to the sale. RETURNS If you are dissatisfied with your purchase, you may return it for a refund, less shipping, within 30 days of receipt. After 30 days, returns will be accepted on a case-by-case basis, at the discretion of The Ansel Adams Gallery. Photographs must be returned in the same condition as received. CONDITION SCALE Condition refers to the physical condition of a particular print. Flaws or damage can include surface scratches, chipped emulsion, spots on the print or mount, mildew or other environmental damage. Because the condition of a print can have a significant impact on its value, it is very important to take excellent care of photographs. Our rating scale is pristine, excellent, very good, good, fair, and poor. Condition, Pristine - Absolutely no damage to the print surface. Also known as ‘mint’. It is very rare that we will assign this condition to an Ansel Adams original print. All were created more than 20 years ago, and mishandling can easily damage a print. Condition, Excellent - Minor flaws or damage to print surface, visible only under close inspection in a raking light. Condition, Very Good - Minor flaws or damage to print surface, visible under close inspection under standard viewing conditions OR numerous areas of minor flaws or damage visible only in a raking light. Condition, Good - Numerous minor flaws or damage to print surface, visible under close inspection under standard viewing conditions. Condition, Fair - Minor flaws or damage that is readily visible from a standard (3 feet) viewing distance and / or visible once noticed. Condition, Poor - Everything else, and enough to make you cry.